Customers

As a Main Street Bank, we are committed to helping our customers take the next step forward in their financial lives — wherever they are in their personal journey. We make that step possible through convenient products designed for every phase of life and every financial goal. We believe that one simple step today can make all the difference for our customers’ financial future.

Promoting Financial Access

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We are focused on delivering products and services to our customers with the goal of addressing their financial objectives and needs. Our business model is built on customer loyalty and engagement, understanding our customers’ financial goals, and offering our diverse products and services to help them achieve financial well-being.

Supporting Diverse Customers

 

To succeed as a national main street bank, our team must reflect the diverse customers we serve and the communities across the country in which we work and live. At the same time, we must foster a culture of inclusion in which all employees and customers can feel welcomed, valued and respected.

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Protecting Customer Privacy & Security

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At PNC, we recognize that privacy and confidentiality form the cornerstone of customer trust. That's why we continue to invest in the growth and development of our corporate privacy strategy. This includes key enhancements to our policies and procedures as well as investment in new tools and technologies that support customer privacy.

Related Resources

Financial Education Resources

PNC My Finance Academy

Resources & Tips to Manage Money

Corporate Responsibility

Diversity & Inclusion

We value our differences and work together to create a diverse and inclusive workplace where everyone can contribute to the success of our company.

Customer Privacy & Security

Security & Privacy

We recognize that privacy and confidentiality form the cornerstone of customer trust.